Frequently Asked Questions

How do I track my order?
Your tracking number will be provided on the invoice at the point of sale and it will also be provided in the email you provide during your check out process. 
 

What is the ETA (estimated time of arrival) for the product?
 
7 - 10 business days due to our Print per order process.
 
We are working on minimizing our turn around time.
 

 

 

How safe is my personal information?
Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.
 

What is your return policy?
 

All sales are final. We accept refunds or exchanges for items damaged in transit. 

 To be eligible for a refund or exchange, you must first email us within 5 days of receiving the item and the item we will ship out a replacement, if available. If a replacement is not available we will refund the full price of the item.

To alert us of the damage please email at
lyflineclothing@gmail.com (use contact us field below). Once we receive notifications of the defective product we will then provide instructions via email.
 
All sale items are final sale we will not provide refunds or exchanges on sale items unless eligible.
 
- The LYF Support Team

 

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